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Behaviour Change Interventions – Information Sheets

Evidence suggests that the most efficient mechanism for boosting active travel is a mix of interventions that complement each other (e.g. infrastructure interventions and behavioural interventions like a route planning training).

In Places for Everyone we therefore ask applicants to design a mix of behavioural interventions alongside their infrastructure projects, and present these in a behaviour change plan.

Intentionally developing and implementing a plan of activities will increase the use of new infrastructure at the outset and ultimately increase the impact it has.

Start by considering your local context (the local people and organisations), engage and listen. Design a plan just as you would design infrastructure; in a context specific way and in response to feedback. This may it take more time but is well worth it and important.

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Community Engagement & Behaviour Change in Places for Everyone


This mini-series is presented as six bite-sized, interactive tutorials on understanding and delivering community engagement and behaviour change in Places for Everyone projects.

This includes a practical guide to behaviour change strategies and interventions, as well as insight into community engagement, co-production, and the types of community sector organisations. Please note that you can find the references and relevant resources at the bottom of this page.

This mini-series is currently a work in progress. Your feedback will help shape future sessions.

Developing a Behaviour Change Plan

In this session, we cover:

  • Why behaviour change plans are important;
  • What behaviour change plans should include;
  • Community engagement vs behaviour change;
  • Involving seldom-heard groups;
  • Selecting interventions; and
  • Key points to remember.

Putting Theory into Practice

The session above, “Developing a Behaviour Change Plan”, mentions that one of the most effective mechanisms for boosting active travel is a mix of measures that complement each other. Infrastructure is just one measure we can use. In this session, we take a practical look at how to put together an effective programme that will result in a greater diversity of people using the infrastructure.

Introduction to Behaviour Change

This session will be launched in May 2022!

Introduction to Community Sector Organisations

This session will be launched in May 2022!

Community Engagement and Co-production

This session will be launched in June 2022!

References and relevant resources

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An introduction to making the case for active travel

Partners from local authorities and organisations around Scotland were invited to hear from two guest speakers on how to make the case for active travel.

During the event, delegates were also given the opportunity to join smaller groups to share their own experiences, knowledge and relevant resources.

Setting the scene

Dr David Caesar, Senior Strategic Advisor of Scottish Government shares the benefits of active travel, including how active travel improves public health and tackles health inequalities.

Making the case to residents and the local population

From messaging and communication to focusing on the positives, Dr Paul Kelly, Director of Paths for All and Lecturer in Physical Activity for Health at the University of Edinburgh, advises on how to make the case for active travel to local residents.

Final discussion & questions

Our guest speakers answer questions submitted throughout the event and share final learnings.

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Project Portal new version run-through

Julian Cram, Senior Web Developer and Data Base Administrator of Sustrans Scotland, provides a run-through of the changes made to the Project Portal.

Key updates

  • Completely new styling to improve readability and usability
  • Accessibility of the interface now meets WGAG guidelines wherever possible
  • Greater device support with a more responsive interface
  • Revisions to some pages to make most used areas or features more prominent
  • Updated navigation menu to make moving around the site easier
  • Major performance improvement.

Contact us

If partners have any questions relating to the Project Portal and the changes that have been made, please contact

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20mph roll out in the Scottish Borders

We hear from Philippa Gilhooly, Team Leader, Traffic and Road Safety, Scottish Borders Council and Greg Fountas, Lecturer, School of Engineering & the Built Environment, Edinburgh Napier University, who share how they used data and public feedback to convert this temporary 20mph trial to permanent.

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Greening our Towns

I think that I shall never see,
A poem lovely as a tree.

Joyce Kilmer 1888-1918

Places for Everyone encourages the creation of green space as part of walking, wheeling and cycling projects. This article looks at the benefits of including plants and trees in your infrastructure project and how Places for Everyone can supporting greening.

Why Plants?


For most people, the ability of plants to lift the senses is something to which they can personally testify; but there is also a growing body of scientific evidence that demonstrates how much planting can benefit the health of both individuals and communities. Attractive places bring people together and increase social contact between neighbours, and are also safer spaces.

The Journal of Environmental Horticulture has summarised recent academic literature on the social benefits of planting.


Varied planting can make an important contribution to bio-diversity, generating an ecosystem that includes insects, birds and small mammals. Often this means employing a different sort of maintenance regime from approaches many authorities have got used to, but this may not involve more work. Continuous green corridors can prove especially attractive to wildlife, as well as to human users.

Sustainable drainage

The increasing frequency of flash storms and our large acreage of hard landscaping make flooding a growing risk. Planting can be used to trap water and allow it to infiltrate slowly into the ground, so that very little has to be carried away by the drainage system. Inclusion of a gravel layer below the topsoil can increase the amount of water such a system can cope with, and also filter out obstructions that might block pipes. Sustainable Urban Drainage Systems (SUDS) can take the form of planting areas into which run-off can flow (rather than raised beds), or shallow depressions, or swales, which can also be made more attractive and effective with suitable planting.

Urban Design London have published technical guidance on the creation of rain gardens.

Summer Cooling

While urban heat islands, and excess heat generally, are less of a problem in Scotland than many places, most people appreciate a shady tree on a hot day, and the need for some further cooling is likely to increase. Plants also cool the air when they use heat energy to evaporate water from their leaves; and they lose heat much more quickly than solid earth or masonry, so that an area shaded by plants will cool much more quickly at night.

The Forestry Commission issued a report in 2019 on the role of trees and greenspaces in reducing urban air temperatures.

Examples in our projects

Gynack Gardens

Gynack Gardens in Kingussie. A popular destination for village residents, complete with cycle storage and repair facilities.

The Gynack Gardens project in Kingussie is testament to how accessible green placemaking initiatives can be a valuable tool for improving wellbeing and fostering social connections within communities.

Serving as both a direct link to the local school and train station, as well as an attractive events space for arts productions and farmers markets, this polished green space is a popular destination for town residents residents, as well as visitors travelling along the National Cycle Network Route 7 and Speyside Way.

Construction on the gardens was completed in Spring 2021. Sustrans worked closely with project lead Kingussie Community Development Trust, consultants TGP and McGowan Environmental Engineering to deliver a vision of meandering paths and wooden benches enclosing a main stone plaza.

The community completed the works with sheltered bicycle parking and a DIY repair station.

Canal and Claypits

The Claypits Local Nature Reserve in Glasgow. An important home for wildlife and scenic local active travel thoroughfare.

Just a mile north of Glasgow city centre, the Hamiltonhill Claypits is a restored area of natural greenspace which forms part of a key walking, wheeling and cycling route for those in the north of the city.

The site is also Glasgow’s only designated inner-city Local Nature Reserve, managed by volunteers of the Claypits Management Group on behalf of Scottish Canals.

The vision behind the project, delivered by Sustrans in partnership with Scottish Canals and Glasgow City Council, was to connect the residents of Panmure Gate and Woodside via a new active travel bridge.

Currently, the communities are split from one another by the Forth and Clyde Canal.

It was also important that the project cultivate and preserve existing habitats in the area, which would jointly serve as a place for locals to relax, exercise and re-connect with nature.

Working with local communities, a scenic network of pathways and newly installed boardwalks were introduced, allowing wildlif to be more accessible. In addition, community planting of trees and shrubs was introduced to more effectively manage the site ecology.

To the immediate south and west, a state of the art electronic footbridge was built by McKenzie Construction. The Garscube Bridge, which serves as a gateway to the Claypits, spans the Forth and Clyde Canal, and allows the safe intermittent passage of boats, cyclists, and pedestrians.

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Effective behaviour change

Partners from local authorities and organisations around Scotland were invited to hear from a variety of guest speakers who shared their experience and expertise in influencing attitudes, habits and behaviour.

These sessions are part of the Places for Everyone event programme – Engage · Inspire · Learn

Why it’s important to influence public behaviour

First, we hear from Susanne Mueller, Communities Coordinator, Sustrans Scotland. Susanne highlights two key reasons why it’s important to influence public behaviour, in relation to Active Travel:

  1. Tackling the climate crisis
  2. Improving public health

Leven’s Behaviour Change Action Plan

Next, Susanne is joined by Daniel Prince, Infrastructure Coordinator, Sustrans Scotland and Enid Trevett, Community Engagement Officer, Coalfield Regeneration Trust. They share how the Coalfield Regeneration Trust has successfully co-developed Leven’s Behaviour Change Action Plan. This includes embedding the following values into the Behaviour Change Action Plan:

  1. Local first;
  2. Involve young people;
  3. Using what is already available; and
  4. The spirit of community needs to be fostered through the way actions are delivered.

Cycling Scotland’s Behaviour Change Initiatives

Last, we hear from Katharine Brough, Head of Behaviour Change at Cycling Scotland. Katharine speaks about the Cycling Friendly programme and how the award and grant funding programme works with organisations in a variety of workplace, education and community settings across Scotland. The programme aims to address barriers to cycling and increase access to bikes and cycling rates. The session also touches on the available tools for creating and sustaining behaviour change.

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What does inclusivity look like in public space?

Partners from local authorities and organisations around Scotland were invited to hear from a variety of guest speakers on how to create more inclusive spaces.

These sessions are part of the Places for Everyone event programme – Engage · Inspire · Learn

Design Justice Network

First, we hear from Leah Lockhart and Raina Armstrong, both members of the Design Justice Network. Design Justice is an exploration of how design might be led by marginalized communities, dismantle structural inequality and advance collective liberation. The Design Justice principles are a practical framework for planning work and decision making. Below, you can find the recording of the session and you can access additional resources here.

Queering Public Space

How do you make transport and public space more inclusive? Are there design aspects that can help to make these safer and more welcoming? Can the organisation of transport and public space help to desist hate crimes and gender-based violence? We hear from Dr Ammar Azzouz and Mei-Yee Man Oram of Arup, and Professor Pippa Catterall of University of Westminster. They draw upon recent research to explore these various pressing issues. Below, you can find the recording of the session and you can access the full Queering the Public Space report here.

Make Space for Girls

Last, we hear from Imogen Clark and Susannah Walker, co-founders of a new charity, Make Space for Girls. It was set up to campaign for parks and similar public spaces to be welcoming to girls and young women. Many parks, play equipment and public spaces are designed for the default male. Therefore, Make Space for Girls use research, consultation, engagement and education to drive an approach to the planning and development of parks and similar public spaces. Undoubtedly, these spaces should recognise the different needs of girls and young women and should find ways to meet those needs. Below, you can find the recording of the session.

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Completion of Phase 1 of Connecting Woodside

Connecting Woodside, previously known as Woodside Mini-Holland, was funded by Sustrans Scotland through Places for Everyone, and Glasgow City Council. The Places for Everyone programme is funded by Transport Scotland.
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Diving into Low Traffic Neighborhoods

As part of the Places for Everyone event programme – Engage · Inspire · Learn – partners from local authorities and organisations around Scotland were invited to hear from a variety of voices on the challanges of Low Traffic Neighborhoods.

Split into several sessions, we explored a range of topics from engagement and design to research and monitoring. All of the sessions were recorded and have been made available to view online.

Designing & budgeting for LTNs

Giulio Ferrini, Head of Built Environment at Sustrans London, shares the lessons learnt from a year of trial LTNs in London. Watch to learn more about designing successful LTNs and the costs involved.

Making the Case for LTNs

Will Wright, Evaluation Manager at Sustrans, talks through some the existing research on LTNs, Sustrans’ Introductory Design Guide and the importance of monitoring and evaluating interventions.

You can download Will’s slides here.

Pave the Way

Katie Pennick, Campaigns Lead and Caroline Stickland, Partnerships Lead at Transport for All, share more information about the Pave the Way report, which is the product of six months research into how disabled people have been impacted by LTNs.

You can download Katie and Caroline’s slides here.

The Importance of Engagement

Why do we want to engage? Who do we engage with? How do we minimise risk and maximise equity? Ben Addy, Head of Collaborative Design at Sustrans London, runs through the principles of why engagement is important and what meaningful engagement looks like.

Lessons Learnt: City of Edinburgh Council

We hear from Paul Matthews from AECOM, who shares some of the lessons they’ve learnt since implementing LTN interventions in Edinburgh.